To test the usability of a statistics simulation called StatsSIMS, I developed two phases user research. They helped me find out usability issues so that I can develop clear scaffolds for users to better utilize it to learn statistics.
Individual Project
User Observation | Think-aloud protocols | Treatment groups | Interview | Survey | Discussion Guide | Screen recording
Tools: Zoom | Survey Monkey
Spotting unknown behaviors and usability issues
I designed the Phase 1- User Observation to understand how players use the simulation and whether the supportive functions are clear and helpful.
Revealing feelings and understanding
I followed up with the Phase 2 - Think-Aloud Protocol to understand how users navigate through the simulation and interpret the visualization of statistic concepts.